Based in Poole Dorset, Antech Computer Solutions was founded to meet the needs of both home and business computer users across Dorset and West Hampshire who require prompt, efficient, on demand computer services. Antech has been offering professional, reliable computer support (PC & Mac) to our clients since 1996. These services include PC and Mac Repair, Data Recovery and Backup, Virus and Malware Removal, Networking and Tuition. Further details of many services available can be found on the Services Page.
Our aim is to provide the highest level of computer support, exceptional customer service and real value for money for my clients. I hold numerous professional qualifications from Microsoft and CompTIA, but always seek to explain things in terms you can understand. My business has been established by building long term business relationships with satisfied clients - see my testimonials page.
Increasingly, we all rely on our computers everyday. Small but thriving businesses and charities, who maybe cannot justify a full-time member of staff to manage their IT needs. Individuals, who need their computers to do their banking, shopping, emails etc.
I endeavour to complete most tasks on site at your home or business. However, some repairs are best carried out at a workshop and, should this be the case I will collect & return your equipment at a time convenient to you at no additional cost.
There is no call out charge during my normal working week (Monday to Friday 8am to 6pm) and aim to attend within 24 hours (often a same day service is available.)
I operate a strict ‘No-Fix-No-Fee’ policy, which means that if, in the highly unlikely event I am unable to resolve your problem, you will not be charged. If I diagnose the problem, but you decide not to proceed with the repair for any reason, you will only be charged for time spent up to that point. This policy excludes data recovery and healthcheck services as well as any other situation that may arise outside my control. For your piece of mind I am covered by comprehensive professional indemnity insurance for all my business activities.
No matter what your requirements are, or if you just need to discuss your problem, please contact me today to see how I can help you. I do not take calls when with clients, so you may have to leave a message on my voicemail. Please don't let this put you off - I will always return my calls as soon as I am free, always within three hours, but often a lot sooner.